Create and configure an AARI widget in Genesys
Create an interactive widget in Genesys to begin using Automation Anywhere Robotic Interface (AARI) in an IFrame, directly from Genesys.
Prerequisites
These steps describe how to integrate an AARI product with Genesys. Ensure that setup is complete for your AARI instance before creating this widget. Setting up AARI
Procedure
The entered options filter which users see the interaction widget. Admins should already have determined the teams to include in these configurations.
In addition to configurations, we recommend adding the Automation Anywhere icon to the widget for easier identification from the Genesys interface.