Automation Anywhere connector for ServiceNow

You can use the Automation Anywhere connector in ServiceNow to manage work flows and RPA processes in an Automation 360 instance.

You can use the Automation Anywhere connector for inbound integration to perform several actions in an Automation 360 instance for events that occur in your ServiceNow instance. You can orchestrate Automation 360 automations natively in ServiceNow using this connector. When you couple this connector with the ServiceNow package, you can establish bi-directional connectivity between Automation 360 and ServiceNow. For more details, see Automation Anywhere spoke in the ServiceNow documentation.

Actions

You can perform the following actions using the Automation Anywhere connector in ServiceNow:

Action Description
Deploy Bot Deploys a bot in the bot runner devices.
Get Bot Retrieves details of the specific bot.
List Bots Retrieves information about all bots.
Get Device Details Retrieves details of the specific device.
List Devices Retrieves details of all devices.
List Pool Retrieves details of the specified pool.
Get Folder Retrieves details of the requested folder.
List Folders Retrieves information about all folders.
List Queues Retrieves all queues for the Enterprise Control Room.
List Work Items in Queue Retrieves details of all work items in a queue.
Get User Retrieves details of the requested user.
List Users Retrieves details of all users.