Create and configure an Automation Co-Pilot widget in Genesys
- Updated: 2024/08/08
Create and configure an Automation Co-Pilot widget in Genesys
Create an interactive widget in Genesys to begin using Automation Co-Pilot for Business Users (Automation Co-Pilot) in an IFrame, directly from Genesys.
Prerequisites
These steps describe how to integrate an iFrame widget of the Automation Co-Pilot product into Genesys. Ensure that setup for your Automation Co-Pilot instance and your Automation Co-Pilot (integrations) widget is complete before configuring the widget in Genesys.
Procedure
The entered options filter which users see the interaction widget. Admins should already have determined the teams to include in these configurations.
In addition to configurations, we recommend adding the Automation Anywhere icon to the widget for easier identification from the Genesys interface.