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Modify Google Chrome plug-in for A2019

  • 已更新:2020/05/06
    • 11.3.x
    • 探索
    • Enterprise

Modify Google Chrome plug-in for A2019

Information about modifying the Google Chrome plug-in when you are using Automation Anywhere Enterprise Version 11.3.3 and Automation 360 Community edition simultaneously.

Issue faced

When you upgrade to Automation Anywhere Enterprise Version 11.3.3 and are also using the Automation 360 Community edition simultaneously, you might not be able to record a task using the Record feature or Capture action.

Reason

This issue arises because by default, Automation Anywhere Enterprise Version 11.3.3 installs the Google Chrome plug-in version 12.x, while the Automation 360 Community edition installs Google Chrome plug-in version 11.x. As a result, two different version cannot be used simultaneously.

Change Google Chrome extensions

Resolution

To resolve this issue, do the following:
  1. Check for the following Windows registry key:

    Computer\HKEY_CURRENT_USER\Software\Google\Chrome\NativeMessagingHosts\automation.chrome.agent

    • If the above key is available, disable the Google Chrome plug-in version 11.x and enable the Google Chrome plug-in version 12.x.
    • If the above key is not available, disable the Google Chrome plug-in version 12.x and enable the Google Chrome plug-in version 11.x.
  2. Restart Google Chrome.
  3. Ensure that the Bot agent Automation.BrowserAgent.exe is running with Google Chrome extension installed and enabled.
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