Version 11.3.5.7 Release Notes

The Version 11.3.5.7 release includes Enterprise Client support for OAuth2 authentication for IMAP and POP3 protocols for email automation.

This release includes only the Enterprise Client patch installer. You have to install only the Enterprise Client for this patch.

Microsoft will permanently disable Basic authentication for specific protocols in Exchange Online starting from October 1, 2022. This impacts customers running bots for email automation and email trigger that connect to Exchange Online using IMAP or POP3 protocols with Basic authentication. We recommend that you start using OAuth 2.0 for email automation and email trigger.

See Enterprise 11 upgrade considerations

Feature in this release

Enterprise Client
Use OAuth2 authentication for IMAP and POP3 protocols
We now provide OAuth2 authentication support for IMAP and POP3 protocols used in the Email Automation and Email trigger. You can use OAuth2 – Client credentials and OAuth2 – Authorization code with PKCE to authenticate with the mail server for email automation.
Note: Email trigger support only OAuth2 – Client credentials whereas the Email Automation command supports both OAuth2 – Client credentials and OAuth2 – Authorization code with PKCE.

Fixed features

Enterprise Client
When you upgrade to Version 11.3.5.6, the HTML technology now works in Chromium-based Microsoft Edge with Google Chrome extension plug-in.

Service Cloud case ID: 01816242, 01819475, 01830672, 01829621, 01830564, 01843402

You can now use the PDF command to split the file by the PDF bookmark level. Previously, when you executed the bot, it did not split the PDF document (statement) in the expected format and returned a single output file of the last page.

Service Cloud case ID: 01811595