Use the Queues page or the Work item page to edit the work items of a queue.

1. Navigate to Manage > Queues.
2. Hover over the Actions icon for the queue.
3. Click the Edit icon. ()
4. Select one of the following options to filter the work items.
   • Status
   • Id
   • Name
   • Work item result
5. Change the work item status to Mark complete, Defer, Re-process, or Failed in the Work item attributes and automation details section.
   You can reprocess the failed Work Items by editing and modifying from Failed to Re-process.
   The system will set the status to Data Error during the data load if there is any issue with the data. For example, if a user enters a text value for a number field, or an invalid date string for an attribute of date type, the status will be displayed as Data Error.
   Work item status and actions
6. Click Save changes.