Operating system, environment, and platform supported for Control Room

Automation 360 can be hosted on AWS, Microsoft Azure, Google Cloud Platform, IBM, and any public, private, or hybrid cloud service that meets the Control Room and Bot Agent hardware and software requirements.

Automation 360 is currently certified on AWS, Google Cloud Platform, and Microsoft Azure. For Bot Agent operating system and platform compatibility, see the Bot Agent compatibility matrices in Bot Agent compatibility.

Automation 360 supports the 64-bit version of the Microsoft operating system.

Recommendation: Enable Desktop Experience when using the server or client operating system.

Considerations

  • When you install the Control Room on Microsoft Windows Server 2012 and 2012 R2, a warning message indicating installation prerequisites is displayed. However, you can still proceed with the installation without any issues.
  • Before you install the Control Room for On-Premises, ensure that you have installed the Visual C++ Redistributable for Visual Studio 2015 package on the Control Room host machine. For more information about the package, see Visual C++ Redistributable for Visual Studio 2015.
  • If the Windows OS certified for your Control Room supports an ESXi version, Automation 360 will then support the ESXi version for that Windows OS.

The following sections list the environment and deployment types with the release or build number applicable to each supported operating system:

Microsoft Windows Server 2022 Standard and Datacenter

Environment Automation 360 deployment type and release details
Amazon Web Services Elastic Compute Cloud (EC2) On-Premises: Build 19688 (v.30) or later
Microsoft Azure Virtual Machine (VM) On-Premises: Build 21094 (v.31) or later
VMware VMs on ESXi 7.x/8.x
  • On-Premises: Build 22278 ( v.32) or later
  • Cloud: Build 22278 ( v.32) or later
For more information on the compatible Automation 360 builds, see Bot Agent compatibility.
Note: Keep in the mind the following about Microsoft Windows Server 2022:
  • This version is not certified for the disaster recovery (DR) deployments.
  • Automation Anywhere only certifies the updating of Microsoft Windows Server 2022 Datacenter from Microsoft Windows Server 2016 Datacenter and 2019 Datacenter.

    See Updating to Windows Server 2022 Datacenter

    Note: Before you update to Microsoft Windows Server 2022, review the following considerations:
    • If you are updating from Microsoft Windows Server 2016, ensure that you have updated your Automation 360 to v.34 version.

      See Updating to v.34 release.

    • If you are updating from Microsoft Windows Server 2019, ensure that you have updated your Automation 360 to v.33 version or later.

      See Updating to v.33 release

    Note: When you update Microsoft Windows Server 2016 or 2019 Datacenter to Microsoft Windows Server 2022 Datacenter, Bot Agent might fail to establish a connection with the Control Room. If you encounter this issue, navigate to the following location on the Bot Agent device and copy the Automation Anywhere folder from your backup:
    C:\Windows\System32\config\systemprofile\AppData\Local\

Microsoft Windows Server 2019 Standard and Datacenter

Environment Automation 360 deployment type and release details
Amazon WorkSpaces On-Premises: Build 17542 (v.28) or later
Amazon Web Services Elastic Compute Cloud (EC2)
  • On-Premises: Build 1089 (A2019.07) or later
  • Cloud: Build 1089 (A2019.07) or later
Google Compute Engine On-Premises: Build 7103 (A2019.17) or later
Microsoft Azure VM
  • On-Premises: Build 2079 (A2019.09) or later
  • Cloud: Build 2079 (A2019.09) or later
VMware VMs on ESXi 7.x/8.x
  • On-Premises: Build 22278 (v.32) or later
  • Cloud: Build 22278 (v.32) or later

Microsoft Windows Server 2016 Standard and Datacenter

Microsoft Windows Server 2016 is the recommended operating system.

Environment Automation 360 deployment type and release details
Amazon WorkSpaces On-Premises: Build 17542 (v.28) or later
Microsoft Azure VM
  • On-Premises: Build 2079 (A2019.09) or later
  • Cloud: Build 2079 (A2019.09) or later
Google Compute Engine On-Premises: Build 7103 (A2019.17) or later
VMware VMs on ESXi 6.x
  • On-Premises: Build 7103 (A2019.17) or later
  • Cloud: Build 7103 (A2019.17) or later
VMware VMs on ESXi 7.x/8.x
  • On-Premises: Build 22278 (v.32) or later
  • Cloud: Build 22278 (v.32) or later

Microsoft Windows Server 2012 and 2012 R2 Standard and Datacenter

Environment Automation 360 deployment type and release details

Amazon Web Services Elastic Compute Cloud (EC2)
  • On-Premises: Build 4105 (A2019.12) or later
  • Cloud: Build 4111 (A2019.12) or later
Microsoft Azure VM
  • On-Premises: Build 4105 (A2019.12) or later
  • Cloud: Build 4111 (A2019.12) or later
Google Compute Engine On-Premises: Build 7103 (A2019.17) or later
Note: Starting from v.32 (Build 22278), Automation 360 is not certified on the Microsoft Windows Server 2012 and 2012 R2. Microsoft ended the support for Microsoft Windows Server 2012 and 2012 R2 in October 2023. For more information, see Windows Server 2012 and 2012 R2 end of support.

Microsoft Windows 10

Environment Automation 360 deployment type and release details
Amazon WorkSpaces Cloud: Build 17542 (v.28) or later
VMware VMs on ESXi 6.x
  • On-Premises: Build 7103 (A2019.17) or later
  • Cloud: Build 2079 (A2019.09 or later

Linux CentOS

Environment Automation 360 deployment type and release details
Amazon Web Services Elastic Compute Cloud (EC2)
For Linux CentOS 7.7:
  • On-Premises: From Build 2545 (A2019.10) or later
  • Cloud: From Build 2545 (A2019.10) or later
For Linux CentOS 7.9 and 8.3:
  • On-Premises: From Build 9664 (v.21) or later
  • Cloud: From Build 9664 (v.21) or later

Red Hat Enterprise Linux

Environment Automation 360 deployment type and release details
Amazon Web Services Elastic Compute Cloud (EC2)
For Red Hat Enterprise Linux 7.7:
  • On-Premises: From Build 2545 (A2019.10) or later
  • Cloud: From Build 2545 (A2019.10) or later
For Red Hat Enterprise Linux 7.9:
  • On-Premises: From Build 9664 (v.21) or later
  • Cloud: From Build 9664 (v.21) or later

Amazon Linux 2

Environment Deployment type with release and build
Amazon Web Services Elastic Compute Cloud (EC2)

Amazon Linux 2