Create queues that hold specific sets of data your bot is expecting for automation. To create queues, a Control Room administrator assigns the AAE_Queue Admin role with Workload > Create queues permission.

Prerequisites

Ensure that you enter a unique name for the queue and should not create more than one queue with same name.

Create a queue by providing details such as the queue name, queue owners, participants, consumers, work item structure, and auto-retry for failed work items.

Note: You can choose to Create draft of queue and add the remaining information later.

Procedure

  1. Navigate to Manage > Queues.
  2. Click Create queue.
  3. Enter the Name.
  4. Optional: Enter a description.
  5. Optional: Time required for a person to complete one work item: Leave this field blank as it is not supported.
  6. To process the failed work items, specify the Max auto retry attempt.
    The failed work items are processed for the specified number of times after all the work items in a queue are processed.

    The default value of Max auto retry attempt is 0 which means the auto retry is not attempted by default. The maximum Max auto retry attempt value is 10.

    Note: The failed work items are processed at the end of the staging queue for auto retry.

    Based on the specified Max auto retry attempt number, the Queues page shows the remaining auto-retry attempts in the Retries left column.

  7. Click Next.

Next steps

Add queue owners