Cloud storage usage

This topic describes the cloud storage based on the file size that is uploaded by the user.

Overview

Users who use the Select File element are able to upload files, these files are stored on the cloud and have specific requirements.

Cloud Storage quota

The files that are uploaded by users are based on the maximum file and storage sizes.

The quota for cloud storage are as follows:

The file size for when the user uploads a file using the Select File element cannot exceed 50 MB.
Важное замечание: The file limit is only attached to a Select File element and not a request. In addition, you can only upload one file for each Select File element, however, there is no limit to the number of Select File elements that can be added to a form.
The cloud storage can store a maximum of 250 MB of data per tenant.
Прим.: This is set by default. The storage limit is per tenant and not per user.
The storage for each tenant is extended to an additional 1 GB for every AARI user license that are allocated in the tenant.
Важное замечание: These storage restrictions is only applied to the process when used for AARI use cases. However, there are no storage capacity restrictions for AARI Assistant storage and use cases.

Retention Policy

There is a retention policy for files that are uploaded to the cloud storage.

The retention policy are as follows:

File will be deleted 90 days after the time of the file upload.

When a request is deleted, the request and the associated file are permanently deleted and not just sent to the recycle bin.

Прим.: This is supported only for requests with one associated file, not multiple files.