Updating to v.38 release - Review requirements and support information about updating your Control Room and Bot Agent for the v.38 release.

Review requirements and support information about updating your Control Room and Bot Agent for the v.38 release.

Bot Agent updates

Note: This release includes an optional Bot Agent update. You can continue to run your existing automations without updating the Bot Agent. However, if you want to use the new features in Automation 360 v.38, you must update the Bot Agent available with this release.

While the Bot Agent update is optional in most of the updates rolled out for Automation 360, in environments where auto-update is enabled but auto-deploy is disabled for triggers, you need to log into the browser session after the update is rolled out to activate the trigger listener.

For more information on updating to this release, see these resources:

Note: Ensure that you verify the support plan before determining an update path.

On-Premises customers with a minimum support plan of Platinum (for example, Platinum or Titanium) can update directly to the latest Automation 360 version from up to the previous four releases (n−4).
Customers with a support plan below Platinum must follow the n−3 update path. However, the support team would not assist you with any issues that might arise from an n−4 update if your support plan is below Platinum or Titanium.

For the available support plans, see Explore support plan options. For information on your support plan, contact your account team.

Certified Control Room builds for direct update

Previous releases certified for update

You can update to the latest version of Automation 360 from the previous three releases (that is, from n−3 releases, where n refers to the latest release).

v.37 (Build 37468, 37465, 37379, 37180, 37166)
v.36 (Build 35261, 35287, 35301, 35336, 35235, 35190, 35124)
v.35 (Build 29144, 29094, 29058)

If you are on one of these previous releases, for information about updating, see Update Automation 360 to latest version. If you are not on any of the n−3 release, update Automation 360 to one of these previous releases before updating to Automation 360 v.38.

Platinum customers

On-Premises customers with a minimum support plan of Platinum can update directly to the latest Automation 360 version from the previous four releases (that is, from n−4 releases, where n refers to the latest release).

v.37 (Build 37468, 37465, 37379, 37180, 37166)
v.36 (Build 35235, 35190, 35124)
v.35 (Build 29144, 29094, 29058)
v.34 (Build 26389, 26355)

Note: If your On-Premises Control Room is running a version that is over three releases earlier to the latest version, a direct update to the current version might not be supported. In such cases, the update must be performed in stages through one or more intermediate releases. For more information, contact Automation Anywhere Support: Open a support case (A-People login required).