View work items with a status of Completed, Unsuccessful, On hold, Active, or Data Error in the View work item page.
Before you begin
Ensure that you are logged in to the Control Room as the administrator.
About this task
From the page, you can perform the following actions on either one queue or
multiple queues, including:
- Delete: This will delete the work item permanently.
- Mark complete: This will mark the work item as complete.
- Re-process:This will mark the work item in New state.
- On hold: This will mark the work item as On hold.
Note: The Start time and End time
are shown when the work item is being processed.
Select a queue to
View, Edit, or
Delete a queue.Procedure
- Navigate to .
- Hover over the Actions icon for the queue.
- Click View.