Reset user password - The Control Room administrator triggers a password reset email for the user.

Automation 360

The Control Room administrator triggers a password reset email for the user.

Before you begin

Ensure that you are logged in to the Control Room as the administrator.

Procedure

  1. Navigate to Administration > Users.
  2. Select user from the list.
  3. Click the Edit icon. (edit-icon)
  4. Select Send reset password email.

    The selected user receives an email with the necessary instructions to reset the password.

    Note: If there is no email server configured, follow these steps to reset the password for a user:
    1. Open the URL for the Control Room in your browser.
    2. Enter the user name, click Forgot Password, and follow the prompts to reset or change the password.

    The user registration link provided in the user registration email is set to expire after 24 hours to enhance the security of the registration process. For more information, see Notifications. This registration link is sent only if the user has opted to receive notifications by setting the configuration in the Control Room. Navigate to Administration > Settings > Notification settings to set this configuration.