Set up Citrix Virtual Apps automation with Automation 360 - To automate tasks on remote Citrix Virtual Apps servers, install the required components on the local machine and the Citrix server.

To automate tasks on remote Citrix Virtual Apps servers, install the required components on the local machine and the Citrix server.

Process overview

Ensure the following tasks are completed before you begin automating tasks in a Citrix environment:

Verify the Citrix component version

The following table lists the Citrix components and their supported versions.

Table 1. Supported Citrix component versions
Citrix component version	Automation 360 version	Comments
Citrix Virtual Apps and Citrix XenDesktop version 7.23 LTSR.	v.30 and later	Citrix Virtual Apps and Citrix XenDesktop version 7.23 (2303) are certified with Recorder package (version 2.16.0-20231101-165457 and later)
Citrix Virtual Apps version 7.15 LTSR	v.22 and later	-
Citrix XenDesktop Version 7.15 LTSR		-
Citrix Receiver Version 4.9 LTSR or later		Note: Citrix Receiver was replaced by the Citrix Workspace app. All major releases of Automation 360 starting from v.22 (Build 10526) are certified with the Citrix Workspace app. For more information, see Citrix Workspace.

Remote agent (required only for record and capture). For more information on the supported Remote agent versions, see Remote agent updates.

Verify credentials and licensing

Ensure you have the credentials to access the Citrix server.
Note: We recommend you have different Citrix login credentials for each Bot Runner user.
Ensure the appropriate Citrix license is available for the Automation Anywhere Enterprise system.

Install components

Specific Citrix and Automation Anywhere components are required on both the local user machine and the Citrix Virtual Apps server.

Local machine

Install Citrix Receiver.
Install the Bot Agent. This is automatically installed when you register the local machine with the Control Room.
The Bot Agent and Automation Anywhere plug-in for Citrix are installed at the same time if the Citrix Receiver is installed on the local machine.
Install the Automation Anywhere plug-in for Citrix.
If the Bot Agent is already installed, the Automation Anywhere plug-in for Citrix is automatically installed when the Universal Recorder is initiated.

Citrix server

Install the Automation Anywhere remote agent for Citrix.
Register the Automation Anywhere remote agent for Citrix as a Virtual App in the Citrix StoreFront.

Create a bot

From the Citrix StoreFront, run the AARemoteAgent and the target application.
From the Control Room, create the bot, start the Recorder, select the target application, and record your actions on the Citrix server to build your bot.

To create and run automations using applications that reside on a Citrix server, see the following resources:

Using the Recorder on Citrix Virtual Apps servers: The Record: Capture cloning action requires specific configurations to capture objects from applications available through the Citrix StoreFront on a remote Citrix Virtual Apps server. Ensure the required components are installed on the local machine and the remote Citrix Virtual Apps server.