Bot Insight v.34 release - Review what's deprecated or nearing deprecation in Bot Insight for the v.34 release.

Automation 360

Review what's deprecated or nearing deprecation in Bot Insight for the v.34 release.

Feature deprecation

Power BI connector using V1/authentication deprecated

Power BI connector that uses v1/authentication is scheduled to be discontinued and will stop working from Automation 360 v.34.

Upcoming feature deprecation

What's new

Use Power BI connector with V2/authentication (Service Cloud Case ID: 02148054, 02153621, 02159870, 02158910)
We provide you a new Power BI connector using V2/authentication that enables you to establish a secure connection to Power BI and transforms the Bot Insight API responses to data visualizations in Power BI.
Note: To use the Power BI connector with V2/authentication, you should use the Power BI desktop version (2.137.751.0 or later) released in October 2024.