Businesses are using AI and automation more easily than before. By connecting smart
agents, copilots, and workflow platforms directly with Automation Anywhere, companies can
quickly turn AI insights into actions.
These Agent Interoperability examples show how Automation Anywhere merges AI reasoning with
automation execution. This combination accelerates business outcomes, enhances user
experiences, and boosts productivity.
AI Agents that execute processes automatically
| Before |
Now |
Examples |
Value |
| AI systems, like GPT-based copilots, CRM copilots, or
internal LLM agents can suggest what to do next. However, they
cannot actually do it themselves. They do not have the ability
to act directly within enterprise systems. |
AI Agents can take action by directly triggering bots, processes, API
tasks or goal-based AI Agents in Automation Anywhere, based on real-time data and context. |
- A Salesforce AI Agent creates and sends a quote in SAP using an Automation Anywhere
bot.
- A ServiceNow virtual agent resets passwords or sets up accounts through Automation Anywhere.
- A custom operations agent built on an LLM asks for data or finishes workflows using
Automation Anywhere bots.
|
AI can now both think and act, quickly and
safely turning recommendations into results across enterprise
systems. |
AI and automation in human-in-the-loop and natural language flows
| Before |
Now |
Example |
Value |
| Chatbots and automations used to work separately. Bots would
only run when users started them manually or according to a
schedule. Users needed to know which automation to start and
when to do it. |
AI copilots embedded in enterprise applications can
understand what users want and start the right automation
automatically. They make sure people are involved in making
decisions. |
A customer support copilot notices a refund request and
starts an Automation Anywhere bot to handle
the refund in SAP. It also keeps the agent updated in real
time. |
- Combines AI’s reasoning with Automation
Anywhere’s execution power to create smarter,
semi-autonomous workflows.
- Allows anyone to use automation by using natural
language—no technical knowledge needed.
|
Cross-platform workflow integration
| Scenario |
Example |
Value |
| Automation Anywhere automations can now
be added directly into third-party workflow platforms as regular
steps. |
A developer using a low-code platform can start Automation Anywhere automations for SAP
transactions, Salesforce data extraction, or document
processing—without changing tools. |
Brings Automation Anywhere's
capabilities to where users already work. It makes automation
easier to access and speeds up the time it takes to see
results. |