Bot Agent compatibility

Before you install the Bot Agent, ensure that you review the compatible Automation 360 build.

The latest version of Bot Agent is available for download and is compatible with the Control Room version that is used.

Guidelines

When you update the Bot Agent in Windows Server 2012 or earlier versions of the operating system, you might encounter unexpected system reboots during the update because of the limitations in the operating system.
When the Bot Agent update is optional, you can continue to use the Bot Agent from any of the previous (optional) releases, which will be compatible with the current release. For example, the Bot Agent update is optional for v.26. So you can continue to use the Bot Agent from v.25 release.
You can download and install the latest version of Bot Agent anytime on your device. However, an alert on the availability of a newer Bot Agent version is displayed on the login screen if you are connected to a device that is running an older version of Bot Agent.
If you want to use the latest version of packages from a new release, you might be required to update to the latest version of the Bot Agent even if it is optional.

Compatibility with release builds


Automation 360 version	Automation 360 build	Bot Agent version	Bot Agent update
Automation 360 v.28	Build 17542 (On-Premises) Build 17542 (Cloud) Build 17533 (Community Edition)	21.240 21.240 21.240	Optional
Automation 360 v.27	Build 16685 (On-Premises) Build 16701 (Cloud) Build 16701 (Community Edition)	21.230 21.230 21.230	Optional
Automation 360 v.26	Build 15459 (On-Premises) Build 15459 (Cloud) Build 15450 (Community Edition)	21.222 21.222 21.222	Optional
Automation 360 v.25	Build 15112 (On-Premises) Build 14304 (Cloud) Build 14304 (Community Edition)	21.210 21.210 21.210.14966	Optional
Automation 360 v.24R2 patch	Build 13343 (Cloud, On-Premises GA, Sandbox, Community Edition) Build 13331 (On-Premises pre-GA)	21.200 21.1000.14009 On-Premises pre-GA build: Uninstall Bot Agent 21.1000.14009 and install Bot Agent 21.200.	Optional
Automation 360 v.24	Build 12350 (On-Premises) Build 12350 (Cloud) Build 12350 (Community Edition)	21.134 (On-Premises) 21.134 (Cloud) 21.134 (Community Edition)	Optional
Automation 360 v.23	Build 11513 (On-Premises) Build 11513 (Cloud) Build 11524 (Community Edition)	21.121.12191 (On-Premises) 21.121.12191 (Cloud) 21.121.12202 (Community Edition)	Optional
Automation 360 v.22	Build 10526 (On-Premises) Build 10535 (Cloud and Community Edition)	21.98.11198 21.100.11213	Optional
Automation 360 v.21	Build 9664 (On-Premises) Build 9664 (Cloud and Community Edition)	21.82.10342 21.82.10342	Required
Enterprise A2019.20	Build 8815 (On-Premises) Build 8846 (Cloud)	20.17.9493 (On-Premises) Cloud: 20.18.9528 (for US-West and Japan regions) 20.17.9518 (for regions other than US-West and Japan)	Required
Enterprise A2019.19	Build 8147 (On-Premises) Build 8145 (Cloud and Community Edition)	18.12.8825 18.12.8823	Required
Enterprise A2019.18	Build 7560 (Cloud, On-Premises, and Community Edition)	16.19.8238	Optional
Enterprise A2019.17	Build 7103 (Cloud, On-Premises, and Community Edition)	16.7.7774	Required
Enterprise A2019.16	Build 6463 (Cloud, On-Premises, and Community Edition)	14.3.7141	Required
Enterprise A2019.15	Build 5933 (Cloud, On-Premises, and Community Edition)	12.7.6609	Optional
Enterprise A2019.14	Build 5322 (Cloud, On-Premises, and Community Edition)	12.1.6000	Required
Enterprise A2019.13	Build 4705 ( On-Premises) Build 4701 (Cloud and Community Edition)	9.0.5383 9.0.5379	Required
Enterprise A2019.12	Build 4111 (Cloud and Community Edition) Build 4105 (On-Premises)	7.0.4789 7.0.4783	Required
Enterprise A2019.11	Build 3337 (On-Premises, Cloud, and Community Edition)	6.0.4015	Required
Enterprise A2019.10	Build 2545 (Cloud, On-Premises, and Community Edition)	3.3.3211	Optional
Enterprise A2019.09	Build 2094 (Cloud, On-Premises, and Community Edition)	3.0.2772	Required
Enterprise A2019.08	Build 1610 (On-Premises only) Build 1598 (Cloud and Community Edition)	1.0.2288 1.0.2276	Optional
Enterprise A2019.07	Build 1089 (On-Premises only) Build 1082 (Cloud and Community Edition)	1.0.1767 1.0.1760	Optional
Enterprise A2019.06	Build 543 (Cloud, On-Premises, and Community Edition)	1.0.1221	Optional
Enterprise A2019.05	Build 336 (Cloud, On-Premises, and Community Edition)	1.0.1014	Required

For information on Bot Agent device requirements, see Bot Agent device requirements.