Managing Cloud and file licenses

The Licenses and Cloud Services portal includes the following main tabs: Manage File Licenses, Manage Cloud Licenses, Cloud Control Room Instances, and Partner Drawdowns.

Manage Cloud Licenses

The tab provides customers and partners visibility into all Cloud-based license entitlements and the license keys (GUID) to be applied to all customer Control Room instances.

For Automation 360 On-Premises, a designated user can obtain the Control Room GUID from this tab and paste it into their respective Control Room instance. Please refer to Installing additional licenses.

Nota: For first-time Automation 360 Cloud customers, this tab is only informational because when a Cloud Control Room is provisioned for the first time, the GUID is already applied to their Control Room instance.

Manage File Licenses

The Manage File Licenses tab provides customers and partners the visibility to all file-based license entitlements available. Designated license users can configure a license file for each of their Control Room instances with the necessary entitlements. Please refer to Manage licenses and Installing additional licenses for more information.

The steps below offer guidance to the licensing process for Automation 360 and Enterprise 11.

In the Control Room list view, click the Control Room name available as a hyperlink.
The hyperlink redirects you to the license configuration page, where you can select the entitlements you want to add to the Control Room and save and generate a license file.
Nota: The portal takes a few minutes to generate the file.
Use the Refresh option to see whether the license file is generated.
After the Control Room status changes to Active, you can click the Control Room name again and download the file.
Based on your business requirements, reconfigure license files at any point of time from the same tab.
You can only configure entitlements that are in Available status. If all the entitlements are used in your license files, you need to reconfigure a file to release entitlements and make them available to be added to a different license file.

Please refer to these videos for more information:

For partners, the page displays an additional drop-down list, which enables you to switch context between multiple customers that you are managing. The page provides a similar view, with an additional drop-down list, which enables partners to switch the context between various customer entitlements.