List Work Item models

Use the Work Item model list API to get the list of all the Work Item templates that are associated with the specified Control Room.

1. Use the POST method to generate an authentication JSON Web Token.
   Authentication API
2. Use the POST method and endpoint URL: <your_control_room_url>/v3/wlm/workitemmodels/list.
   Use the following URL and leave the request body blank to request information about all available Work Item models:

   https://192.0.2.0/v3/wlm/workitemmodels/list

   Request body:

   {}

3. Send the request.
   • In the REST Client, click SEND.
   • In the Swagger interface, click Execute.
   Because there is no filtering used in the request, a successful response returns all of the queues for the specified Control Room. In this example, the response returned data for two Work Item models.

   Response body:

   {
     "page": {
       "offset": 0,
       "total": 50,
       "totalFilter": 50
     },
     "list": [
       {
         "id": "1",
         "name": "q1",
         "attributes": [
           {
             "name": "Customer Name",
             "type": "TEXT",
             "id": "2"
           },
           {
             "name": "email",
             "type": "TEXT",
             "id": "4"
           },
         ]
       },
       {
         "id": "2",
         "name": "q2",
         "attributes": [
           {
             "name": "Customer Name",
             "type": "TEXT",
             "id": "7"
           },
           {
             "name": "email",
             "type": "TEXT",
             "id": "9"
           },
           
         ]
       }